Privacy Policy

Sunova Innovation B.V. respects your privacy and processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Controller

The controller for the processing of personal data through this website is:

Legal representative / statutory director: Heng Sun

For privacy-related questions or requests, please contact us at support@sunova-innovation.nl.

Scope of this Privacy Policy

This Privacy Policy explains how we process personal data when you:

• visit this website;
• submit an inquiry through our contact form;
• contact us by email;
• access publicly available downloadable materials;
• interact with the website in connection with strictly necessary website functions.

This website is intended as an informational and business inquiry website. No direct online sales are made through this website.

Categories of Personal Data

Depending on how you interact with the website, we may process the following categories of personal data:

• identity and contact details, such as your name and email address;
• company-related information that you choose to provide;
• the content of your message or inquiry;
• technical data, such as IP address, browser type, device information, date and time of access, requested URL, referrer URL, and server log data;
• cookie or preference-related data, where applicable.

We do not intentionally collect special categories of personal data through this website.

Purposes of Processing and Legal Bases

We process personal data for the following purposes:

Source of Personal Data

We generally receive personal data directly from you when you:

• fill out our contact form;
• email us;
• use the website.

We may also automatically receive limited technical information from your device or browser when you access the website.

Whether Providing Personal Data is Mandatory

Providing personal data through the contact form or by email is voluntary. However, if you do not provide the information necessary to identify your request and contact you, we may not be able to respond properly.

Access to publicly available downloadable materials does not require registration or the active submission of personal data, unless explicitly stated otherwise.

Recipients or Categories of Recipients

We may share personal data, where necessary, with:

• website hosting providers;
• IT and website maintenance providers;
• email or communications service providers;
• legal, tax, or compliance advisers where necessary;
• public authorities, regulators, courts, or law-enforcement agencies, where required by law or necessary to protect legal rights.

We do not sell personal data to third parties.

International Transfers

If personal data is processed by service providers outside the European Economic Area (EEA), such processing will only take place where appropriate safeguards are in place, such as an adequacy decision by the European Commission or appropriate safeguards under Article 46 GDPR, where required.

Retention Period

We do not keep personal data longer than necessary for the purposes for which it was collected. As a default internal retention approach:

• contact inquiries and related correspondence may be retained for up to 24 months after the last meaningful contact;
• technical server logs may be retained for up to 30 days, unless a longer period is necessary for security, fraud prevention, or incident investigation;
• records related to legal obligations, disputes, or compliance matters may be retained for a longer period where necessary under applicable law or for the establishment, exercise, or defence of legal claims.

Retention periods may be adjusted where required by law or justified by the specific nature of the interaction.

Your Rights

Subject to applicable law, you may have the right to:

• request access to your personal data;
• request rectification of inaccurate or incomplete personal data;
• request erasure of your personal data;
• request restriction of processing;
• object to processing based on legitimate interests;
• request data portability, where applicable;
• withdraw consent at any time, where processing is based on consent, without affecting the lawfulness of processing before withdrawal.

To exercise your rights, please contact: support@sunova-innovation.nl

Complaints

If you believe that your personal data is being processed in violation of applicable law, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or with the competent supervisory authority in your place of residence, place of work, or place of the alleged infringement.

Automated Decision-Making

We do not use personal data collected through this website for solely automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you.

Security

Sunova Innovation B.V. takes appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the website, our services, or applicable legal requirements. The most recent version will always be published on this website.

Contact

For questions about this Privacy Policy or the processing of personal data, please contact: